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Get answers to many of the frequently asked questions about the museum

Frequently Asked Questions About the Museum

Click on the category below to reveal the FAQs for that specific category.


Curatorial

Can I take pictures in the Museum?

You are welcome to take photographs of the Museum and its collection and grounds using hand-held or video cameras only, under the following guidelines.

Why can’t I touch the art?

Oil and acid on our fingers leave damaging deposits on the surface of art, whether it is a painting, print, or sculpture. These deposits lead to chemical degradation on the artwork surface over a period of time. We want to preserve these important works of art for many future generations. Please help us by not touching paintings, prints, or sculptures.

May I talk to a curator?

Our curator is extremely busy, so an appointment is absolutely necessary. Please send a brief message via our contact form with your question. We will make sure that it gets to the appropriate staff person and that your inquiry is answered in a timely fashion.

How do I donate an artwork to the Museum?

We are happy to review the object with our acquisitions committee to determine if the artwork fits our collection policies. Please email a digital photo to info@wildlifeart.org with information about the piece you would like to donate. You may also send a photograph with any pertinent details to:

Curator of Art
National Museum of Wildlife Art
PO Box 6825
Jackson, WY 83002

Please do not bring your artwork to the Museum without a confirmed appointment with a member of our curatorial staff.

Does the Museum buy art?

Occasionally we will consider art for purchase. Please contact us via info@wildlifeart.org with information about the piece you are interested in selling. Include information telling us about the object, how you acquired the piece, and a digital photo. You may also send a
photograph with any pertinent details to:

Curator of Art
National Museum of Wildlife Art
PO Box 6825
Jackson, WY 83002

Please do not bring your artwork to the Museum without a confirmed appointment with a member of our curatorial staff.

I found a painting in my grandmother’s house. Is it real? What’s it worth?

An auction resource like Christie’s or Sotheby’s – or even online auction sites like Ebay.com or ArtPrice.com can help you learn more about the value of your object. The National Museum of Wildlife Art does not perform identifications, authentications, or valuations. You can find a certified appraiser in your area at Appraisers.org or AppraiserofFineArt.com.

I am an artist. Would I be able to have an exhibit at the Museum?

Solo exhibitions are extremely rare. You may send information about your art and digital images or links to online portfolios to the curator through our contact form.

Where can I learn more about a specific artist or type of art?

There are many different ways to learn about art. Online, you can search our website and other sites like Artcyclopedia.com or Askart.com. Your local library is also a great resource. Librarians are great at getting hard-to-find information.

I have an artwork that needs to be cleaned. Whom should I call?

You can find information on selecting a conservator for your artwork on The American Institute for Conservation Web site.

I need to have a work of art framed. Can you recommend someone?

There are many matting and framing companies. The American Institute for Conservation can tell you what kinds of materials you can request for the best protection of your art. More information found at the American Institute for Conservation Web site.

I need to move a large painting or sculpture. How do I do it?

There are a number of companies that specialize in art handling and ship locally and nationwide. Some of them are: FremontFrameworks.comUSArt.comArtexfas.com,
Atelier4.com, or Bonsai-FineArts.com. The Museum does not endorse any particular art handling and shipping companies.

Education

What are your specialized educational offerings?

For specialized educational programming for all ages (students, youth, and adults) call Associate Curator of Education and Outreach: 307-732-5435.
Admission and programs for school age children and accompanying teachers and supervisors (pre K-12) is FREE but must be scheduled in advance. Student programming includes such themes as “Exploring Color”, “Wildlife in Winter”, “Artist Explorers” as well as customized tours to compliment unique school curricula.
Our diverse programming includes lectures, artist demonstrations, seminars, workshops, student art installations and films that relate to current exhibitions. Check out the Museum Events Calendar to see what’s coming up!

Is the Museum a fun place for kids?

Yes! We have a Children’s Discovery Gallery with an art-studio, wildlife costumes, life-sized diorama, a puppet theater, and a reading nook. It is open during regular Museum hours. Some of our audio tours, featured on the Museum’s free app, are family friendly! Be sure to listen to the Did You Hear That? tour with animal sounds from the Greater Yellowstone Ecosystem. We frequently display student artwork in our Wapiti Gallery created by local students. The Sculpture Trail is also a fun place for families to explore.

Do you offer online lesson plans for educators?

Yes! We have developed several lessons for use in conjunction with our online collection catalog. You can view the lesson plans under Teacher Resources.

Is there an internship program?

Yes! The Museum’s Education and Curatorial Departments offer paid internships for individuals interested in gaining hands on experience in museum work.

Do you have docent-led tours for adults?

Yes! To schedule a docent-led tour for adults call the Supervisor of Group Tours and Visitor Services: 307-732-5426.   Docents are available for group tours upon request only. Inquire about current rates when scheduling. Tours feature highlights from the permanent collection and temporary exhibitions; tour length can be negotiated.

Membership

When I give a gift to the Museum, where does my money go?

Over 80% of the Museum’s expenditures directly support Museum programs such as exhibitions and educational outreach. This means the majority of your contribution is used to support the Museum’s mission.

Is the Museum a qualified non-profit?

The Museum is a public 501©(3), non-profit organization. Tax identification number 74-2431071.

I renewed my membership two months late and the expiration date on my new membership card is for ten months later. Shouldn’t it be 12 months later?

Your membership is not automatically dropped on the expiration date. You are allowed two months as a “lapsed” member after your membership expiration date. During the time your membership is lapsed, you can still use all of your membership benefits.

I lost my membership card. Can I still get into the Museum at no cost?

The front desk has a membership directory that is updated weekly. They will be able to confirm your membership status. To receive a replacement card, contact the membership office at 307-732-5447.

Why isn’t my membership fully tax-deductible?

Certain membership benefits, such as guest passes and your subscription to Call of the Wild magazine, are not tax-deductible according to IRS Code. If you would like to waive certain benefits to increase your tax deduction, simply make a note on your membership application or renewal form or contact the membership office at 307-732-5447.

My parents left me some stock I would like to give to the Museum. How do I go about making a gift of stock?

To make a gift of stock, please contact the development office at 307-732-5444.

How do I make a gift in memory of a loved one?

You can mail your gift to the development office with a note indicating who you are remembering with your gift. You can also make a gift over the phone with a credit card by calling 307-732-5447, or by visiting our website. If you would like the honoree’s family (or families) to receive a notification of your gift, please include current mailing information for the person you would like to be notified.

I cannot find the thank you letter which included my tax deduction receipt. How do I get another one?

To receive a replacement receipt, contact the membership office at 307-732-5447.

I saw the fossil tile wall at the Museum. Can I buy a tile?

Thank you for your interest. The fossil tile wall is sold out.

Marketing

I'm a journalist working on a story about the National Museum of Wildlife Art. Whom do I contact?

Please contact:
Debbie Phillips,
Marketing Coordinator
dphillips@wildlifeart.org
307-732-5402

I have a great advertising opportunity for the Museum. Whom do I contact?

Please contact:
Debbie Phillips,
Marketing Coordinator
dphillips@wildlifeart.org
307-732-5402

Where can I get images of the Museum for an article?

Please contact:
Taylor Woods,
Marketing Manager
twoods@wildlifeart.org
307-732-5437

How can I be added to the press release distribution list?

Please contact:
Taylor Woods,
Marketing Manager
twoods@wildlifeart.org
307-732-5437

I would like to buy advertising space in Call of the Wild Magazine. Whom do I contact?

Please contact:
Debbie Phillips,
Marketing Coordinator
dphillips@wildlifeart.org
307-732-5402

Website

I noticed some problems on your website. Whom do I contact about website maintenance?

If there are problems with WildlifeArt.org, please send an email to our web master: Taylor Woods | twoods@wildlifeart.org | (307) 732-5437

How do I subscribe to your eNews?

You can sign up for eNews by scrolling down the page and entering your email address in the form field for eNews. (It’s on the right-hand side of the page, and says “Subscribe to Our eNews”).

How do I Unsubscribe to your eNews?

You can unsubscribe by using the unsubscribe link at the bottom in any eNews message.

Shop

Do you ship?

Yes. The Museum Shop ships your purchase anywhere in the continental United States. A shipping fee will be charged based on your zip code and the packages weight and dimensions. In some cases, we may be able to ship an item outside of the continental U.S. Please contact the Museum Shop at 307-732-5428 for details.

Do you accept credit cards?

Yes we accept all major credit cards.

What People Are Saying

We went here because one of our kids wasn't feeling too well so we looked for options that were softer than trekking (summers) , and we absolutely loved it . The art work is fascinating and beautiful and varied ...a must visit - esp if its a rainy day :)

- amazingnivs, Mumbai

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